Fall in Love with Sales again and Knowing how to Work with Your Customer!
Join us on Thursday 25th July 2019 as we dive into this topic by 2 Master Speakers in their fields.
If you are like most of the heart-centred business owners, you probably shy away from situations that involve “selling” your products and services.
This sounds kind of crazy because of course you do want clients!
There is nothing worse than a pushy sale. That person who keeps pestering you; pushing their product down your throat. We all know the type, and we all want to avoid being that type.
But it’s actually really common – you’re in business because you want to make a difference for others, or because you are passionate about what you do. And you want to make a good living from it too. But it’s not just about the money for you, is it? And you’d be mortified if a potential client thought that you were just out to “sell” to them. And so, what do you do? You avoid following up with people who show an interest in working with you, and when you do get into a conversation you stumble, and falter and things go nowhere fast. If this sounds like you, you are definitely not alone – there are people who ignore enquiries from their own website because they are too scared of getting into a sales interaction!
The Way to Excellence
Much like climbing a ladder, customer service is a very fulfilling and rewarding job which has many challenges in store. Often, what really makes a good customer support agent is simply having an excellent mindset, which can be accessed by possessing a firm grasp of all its key elements and how to manifest them. Customer service isn’t all about simply earning a living, but also the exercise of your most human attributes, because one has a higher chance of achieving the best experiences by fixing and becoming your best possible self.
In today's world customer service is not limited to customer satisfaction but to delighting your customers. Customer Service is creating a relationship on the pillars of trust and loyalty with customers. That is the essence of customer service. Customers keep coming back irrespective of price and even convenience.
What is Future Females?
Future Females is a global community of female entrepreneurs, intrapreneurs and aspiring entrepreneurs who are taking their career into their lives, learning the hard skills to grow in business and the soft skills to drive it. Our mission is to accelerate the success of aspiring and existing female entrepreneurs – to provide an environment where females can connect, and access the key resources (mentorship, funding, education) needed to succeed!
We are pro women, not anti-men. Men are always welcome! This is an inclusive event.
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